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The U.S. has fallen behind much of the Western world when it comes to phone, cable and Internet service. Americans actually pay much more for inferior service compared to

their global counterparts.

In his new book, The Fine Print: How Big Companies Use 'Plain English' to Rob You Blind, Pulitzer Prize-winning reporter David Cay Johnston highlights these astounding facts:

• Americans pay four times as much as the French for an Internet triple-play package—phone, cable TV and Internet—at an average of $160 per month versus $38 per month.
• The French get global free calling and worldwide live television. Their Internet is also 10 times faster at downloading information and 20 times faster uploading it.
• America has gone from #1 in Internet speed (when we invented it) to 29th in the world and falling.
• Bulgaria is among the countries with faster Internet service.
• Americans pay 38 times as much as the Japanese for Internet data.

Since the mid-1970's when Ma Bell was cited as holding a monopoly over phone service, Americans have been told more competition would lower their phone bill. But the promise of lower prices has actually led to higher prices, says Johnston.

In his book, he tells of a woman who in 1984 paid $9.51 for her local phone service. He writes:

"By 2003 her bill had swollen fourfold to $38.90. In the two decades since the breakup of the AT&T monopoly, even after adjusting for inflation, [her] telephone cost $2.30 for each dollar paid in 1984. And that was without any charges for long-distance calls."

Not only have prices increased, phone service providers now charge fees for everything, including options that used to be free, such as directory service. Bills have also become increasingly complicated. A poll of 1,000 people found that only three people actually knew how to read their statement. That means virtually no one understands their phone bill in its entirety.

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